Privacy Policy

We at Wool Works Limited respect your right to privacy and comply with our obligations under the Data Protection Acts 1988, 2002 and the General Data Protection Regulation. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website.  We have produced and posted this privacy policy to explain how and when your personal information my be used and collected and why we collect it.


We may collect your personal information when you place an order online with us,  when you use the Click and Reserve service and when you sign up to the website or when you subscribe to our newsletter.


We may ask you to provide personal identifiable information at various times and places on this website. If you choose not to provide the requested information, we may not be able to fulfil your order or send you the correct information.

We collect the following information: Full Name, Email Address, Telephone Number, Billing, and delivery address.  We do not collect credit / debit card information. We use third party payment processors  (PayPal) to handle this information securely. None of your credit / debit card information is stored anywhere on this website.



To make online shopping faster, easier and more enjoyable, you can register on the Wool Works website. As a registered customer, you will only have to enter your shipping and billing information once as these details will be securely stored with us for your future use. Using your email address and a password of your choice, you may access your account online at any time to add, delete, or change any information.


We collect only your name, email address and phone number to fulfil this order type. We will use your email address or phone number to let you know whether the item you reserved is available and when it is ready to be collected.  If you require someone else to collect your order, please let us know. ID may be required when collecting.


We collect only your name, email address, phone number, billing and delivery address to fulfil this order type in order to provide you with the goods / services you have ordered, we may need to contact you if required in connection with your order or to respond to any communications you might send to us.


We use the Non-Personal Data gathered from visitors to our website to get a better understanding of where in the world our visitors come from and to help us organize our website.

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements).

We may release your personal data where compliance with legal requirements is a necessity. We also reserve the right to enforce our site policies to protect our rights and the rights of other individuals in a manner that is safe and compliant with the law.


Whenever you chose to use any of our services, we aim to provide you with access to your personal information when you have logged on and registered.  However, if this information is wrong, we seek to give you ways to update it quickly or to delete it by logging in to your online account.  We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Please contact us if any changes in your Personal Data, and in accordance with our obligations under the Irish Data Protection Acts 1988, 2002 and the General Data Protection Regulation we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended, or removed from our database, please email us at  Any such data subject requests may be subject to a fee.


This Privacy Policy applies to all services we offer here at Wool Works Ltd.


Any changes to this site Privacy Policy we will post it on our website, so you are fully aware of what information is collected, how it is used, and under what circumstances, if any, we disclose it. If at any time we decide to use any Personal Data in a way that is  significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time the information was collected, you will notified via email, and you can choose as to whether we use your information in the new manner. As we continue to develop Wool Works website as we take full advantage of advances in technology to improve the services we offer, this privacy policy is more than likely to change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

Retention of Data

The periods for which we retain personal data are guided by our statutory requirements for certain data (e.g. financial records, employment records or health and safety records), our contractual obligations and our business management requirements.


By using this website, you accept the policies set forth in this Privacy Policy.